Senior Manager, Merchant Risk Operations, APAC [Relocation to Singapore] at Airwallex (UK) Limited
Airwallex (UK) Limited · SG - Singapore AE - Dubai CN - Shanghai NL - Amsterdam IE - Dublin US - Remote T
- Occupation group: Operations & Admin
- Licensed sponsor: Airwallex (UK) Limited
Employer on register 23 October 2026
From the advert
ABOUT AIRWALLEX
Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.
As part of our Risk Operations team, you’ll be responsible for strengthening our global risk control strategy, managing a well-performed risk operation team and ensuring portfolio risk level aligned with the enterprise risk appetite. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.
WHAT YOU WILL DO
- Lead APAC Merchant Risk Operations team for Payments
- Own end‑to‑end operational performance for APAC merchant risk operations, including SLAs, quality, loss metrics, and customer impact
- Oversee design and execution of merchant monitoring, investigation and escalation workflows across APAC region
- Partner with global legal, risk and compliance team to implement new policies and control changes efficiently into operations
- Work with Product and Engineering to evolve risk tooling (rules engines, case management, AI/LLM‑based…
Advert text as supplied by the employer's job board; it may be a shortened extract.
Summary
Senior Manager, Merchant Risk Operations, APAC [Relocation to Singapore] at Airwallex (UK) Limited in SG - Singapore AE - Dubai CN - Shanghai NL - Amsterdam IE - Dublin US - Remote TW - Taipei CN - Shenzhen UK - London HK - Hong Kong SAR {'postalAddress': {'addressRegion': 'Singapore'. Airwallex (UK) Limited is listed on the Home Office register of licensed sponsors (23 October 2026). Read the full job advert and apply on the employer's or job board's site. A sponsor licence means the employer is on the Home Office register. It does not mean this role is sponsored. Check with the employer. This is not immigration advice.
Read the full advert and apply
A sponsor licence means the employer is on the Home Office register. It does not mean this role is sponsored. Check with the employer. This is not immigration advice.