Customer Success Architect at Exiger Limited
Exiger Limited · London, England, United Kingdom
- Occupation group: Engineering & Construction
- Licensed sponsor: Exiger Limited
Employer on register 23 October 2026
From the advert
Who We Are:
Exiger is the AI partner for supply chain and procurement automation. Its centralized 1EXIGER.AI platform allows organizations to manage their entire operating network, from parts to suppliers, regulators, and customers, through an autonomous agentic workforce that learns, adapts, and augments with every decision. The AI-native platform, combined with the largest supply chain knowledge asset, empowers 550+ global customers, including 150 Fortune 500 and 80+ government and defense industrial organizations, to act first. Exiger is FedRAMP® authorized and a 2x Leader in Gartner® Magic Quadrant™ for Supplier Risk Management.
Customer Success Architect
Location: London, United Kingdom
Work Environment: Hybrid
Role Summary
Exiger is seeking a Customer Success Architect (CSA) to help enterprise customers across the UK and EMEA achieve measurable outcomes with 1EXIGER.AI. You’ll combine enterprise consulting experience, software delivery expertise, and hands-on AI capabilities to guide customers from go-live through adoption, value realization, and ongoing success. You’ll lead scoped, time-bound engagements within the ongoing customer relationship, drive adoption and executive alignment, and coordinate specialists. The primary deliverable is measurable customer outcomes. EVRs are a mechanism for demonstrating value.
What You’ll Do
Build and embed AI workflows. Apply AI to customer processes, validate outputs, and develop reusable prompts and playbooks. Train users and use adoption data to improve efficiency, insight quality, and decisions.
Set clear boundaries before work begins. Agree with customers on the start date, end date, scope, deliverables, responsibilities, and acceptance criteria. Capture these commitments and measurable outcomes in the shared success plan.
Deliver and close out work. Apply your understanding of the customer's implemented solution to deliver standard configuration, targeted enablement, and scoped technical engagements. Diagnose…
Advert text as supplied by the employer's job board; it may be a shortened extract.
Summary
Customer Success Architect at Exiger Limited in London. Exiger Limited is listed on the Home Office register of licensed sponsors (23 October 2026). Read the full job advert and apply on the employer's or job board's site. A sponsor licence means the employer is on the Home Office register. It does not mean this role is sponsored. Check with the employer. This is not immigration advice.
Read the full advert and apply
A sponsor licence means the employer is on the Home Office register. It does not mean this role is sponsored. Check with the employer. This is not immigration advice.